Shipping policy
Shipping Policy
Thank you for shopping with Sleepova.
Order Processing Time
All orders are processed within 1–2 business days after your order is placed. Orders are not shipped or delivered on weekends or public holidays.
Shipping Time
We currently ship to the United Kingdom and selected European countries.
Estimated delivery time: 7–14 business days depending on your location.
Please note that delivery times may occasionally vary due to high demand, customs processing, or courier delays.
Shipping Cost
We offer free standard shipping on all orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number so you can follow your delivery.
Incorrect Address
Please ensure that your shipping address is correct at checkout. Sleepova cannot be held responsible for orders shipped to an incorrect address provided by the customer.
Lost or Delayed Orders
If your order has not arrived within 20 business days, please contact our support team and we will investigate the issue.
Contact
If you have any questions regarding shipping, please contact us at: